Privacy Policy

Last updated: December 26, 2025

1. Introduction

VoxChan ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using VoxChan, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Username, email address, password (encrypted)
  • Profile Information: Avatar, bio, status message
  • Content: Messages, threads, replies, reactions you create
  • Hub Data: Hubs you create or join, roles, permissions

2.2 Automatically Collected Information

  • Usage Data: Pages visited, features used, time spent
  • Device Information: Browser type, OS, IP address
  • Cookies: Authentication tokens, preferences
  • Presence Data: Online/offline status, last active time

3. How We Use Your Information

We use collected information for:

  • Providing and maintaining our services
  • Processing your requests and transactions
  • Sending notifications about your account
  • Improving and personalizing user experience
  • Detecting and preventing fraud or abuse
  • Complying with legal obligations
  • Communicating with you about updates or issues

4. Data Sharing and Disclosure

We do NOT sell your personal information. We may share data only in these circumstances:

  • With Your Consent: When you explicitly agree
  • Service Providers: Supabase (database), hosting providers
  • Legal Requirements: If required by law or to protect rights
  • Business Transfers: In case of merger or acquisition

5. Your Rights (GDPR)

If you are in the European Economic Area (EEA), you have the following rights:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate information
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restriction: Limit processing of your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to processing of your data
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@voxchan.com

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Specific retention periods:

  • Account Data: Until account deletion
  • Messages: As configured by hub settings (TTL) or until deleted
  • Activity Logs: 90 days
  • Legal Data: As required by applicable laws

7. Security

We implement appropriate technical and organizational measures to protect your data:

  • Encryption in transit (HTTPS/TLS)
  • Encrypted password storage (bcrypt)
  • Regular security audits
  • Access controls and authentication
  • Secure hosting infrastructure

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. Cookies and Tracking

We use cookies and similar technologies for:

  • Essential Cookies: Authentication, security
  • Functional Cookies: Preferences, settings
  • Analytics Cookies: Usage statistics (anonymized)

You can control cookies through your browser settings, but some features may not work properly if you disable them.

9. Children's Privacy

VoxChan is not intended for users under 13 years of age (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

11. Third-Party Services

We use the following third-party services:

12. Your California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale (we do not sell your data)
  • Right to non-discrimination for exercising rights

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the new policy on this page
  • Updating the "Last updated" date
  • Sending you an email notification (for material changes)

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@voxchan.com

Data Protection Officer: dpo@voxchan.com

Address: VoxChan Inc., [Your Address]

This privacy policy is designed to comply with GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and other applicable privacy laws. If you have concerns about how your data is handled, please don't hesitate to contact us.